Sierra Madre Saloon

Made the mistake of stopping here for dinner with my family. Walked in the door and was told that since we had the kids with us we couldn’t sit in the main area because they allow smoking, but that we could sit over on the side area which was also a completely enclosed room that also allowed smoking, but whatever, that’s fine. My daughter had ordered wings, so at the end of her meal her fingers were messy, and she needed to use the restroom. As we walked through the door to head to the restroom, which is about 3 steps inside the main area, a server literally came running at us to rudely tell us we weren’t allowed inside. We returned to our table and as the server walked by the second time, I stopped her to explain that my daughter had messy fingers and needed to use the restroom. She immediately copped an attitude and informed me that there was a porta-potty in the parking lot and that there was nothing she could do about the fact that she needed to wash her hands and that if I didn’t agree I needed to take it up with management. I replied with “well you should have a bathroom for everyone to use”. Next thing you know, the “General Manager” comes waltzing out with this confrontational attitude and stands over top of me running his mouth about their rules and blah blah blah until it finally got to the point where we were literally in an argument right there in the restaurant, which he absolutely came over to start. Unbelievable how our dinner turned from my daughter trying to use the restroom (which in itself is ridiculous.. maybe you should not allow children at all or make adjustments to accommodate them) but more importantly your completely unprofessional and rude employees disrespecting me in front of my family. Wish I could give this place zero stars.